Frequently Asked Questions
Everything you need to know about shopping with My Mum Made It
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days, while express options are available for delivery within 2-4 business days depending on your location.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain sale items and accessories may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines will be calculated at checkout based on your specific destination.
How do I know which size to choose?
Each product page features a detailed size guide. Since many of our designs have a signature oversized fit, we recommend checking the specific measurements provided.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna to make your shopping experience seamless.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.